RATES & TERMS All projects are unique and may result in unique pricing. In order to determine pricing, please CONTACT US for a detailed price quote.
HOURLY RATES ** 25% surcharge on all rush requests, i.e. Same day service (up to 10 pages).
CONTRACTED MONTHLY SERVICES: Discounted rates are available for contracted monthly services reserved for a minimum of 6 months at a time. A 50% retainer of the projected total invoice is due at the beginning of each retainer month with the balance due on the 15th. Monthly retainer invoices will be emailed on the 1st of the retainer month. Additional hours are billed at the same retainer rate; however, unused time does not roll over to the next month. Any additional hours will be billed on the following invoice. An agreement must be signed by the client and returned before beginning work.
TERMS & CONDITIONS
Our rates vary depending upon the type of project; therefore, we will quote rates based upon the details of each project. Written quotes or estimates will be provided upon request.
A signed agreement must be received before the commencement of any project.
A 50% retainer may be required prior to commencement of work. The remainder of the payment is due upon completion of service.
A detailed invoice will be provided at the completion of the project or as outlined in the agreement and is due upon receipt.
For services billed at an hourly rate, the minimum amount will be for one hour. Services will be invoiced in 15 minute increments.
Additional expenses, such as postage, supplies, materials, etc. will generally be billed at cost, unless otherwise specified in the agreement.
Monthly Services - Invoicing will be done on a monthly basis and payment is due upon receipt following invoicing, unless other arrangements are specified in the agreement. Additional hours are billed at the same retainer rate; however, unused time does not roll over to the next month
GST will be applied to all invoices.
Payment options include email money transfers, business checks, personal checks or money orders.
Final proof-reading is the responsibility of the client. If errors are found and reported within 14 business days from the date the client receives the work, we will make the corrections at no charge.
REFUNDS - There will be no refunds on work completed . Final proof-reading is the responsibility of the client. If errors are found and reported within 14 business days from the date the client receives the work, I will make the corrections at no charge.